Izzy Guzman

12/13/2025

How did you hear about Felix and Fingers?

Search Engine (e.g., Google)

What was the primary reason you chose Felix and Fingers?
  • Reputation/Reviews
Please rate the following aspects of our service
Excellent Good Fair Poor Very Poor
Communication
Booking Process
Performance Quality
Professionalism of Performers
Overall Experience
Were there any other aspects of our service that you felt were lacking or could be improved?

Yes

Please share any details you would like with us

The piano players did a great job at our holiday party, and we really enjoyed having them. I do want to share one concern from the setup process. When the drummer arrived, he was kinda rude to the AV team while they were trying to help him get power and finalize the setup.
Since our AV team had already met with your group beforehand to go over everything you’d need, the attitude in that moment felt unnecessary and unprofessional. It created tension on-site that we weren’t expecting, especially given the investment we made in bringing the group in.
I’m sharing this simply so you’re aware, and in hopes it can be addressed for future events.

Which of these performance aspects are most important to you?
  • Piano Skills
  • Vocal Skills
  • Engagement with Audience
  • Request Fulfillment
  • Sound Quality/Volume
Did the performer(s) at your event do anything memorable to go above and beyond, making your event extra special?

Yes

Which Performer(s)?
  • Andrew Dethloff
  • Vince Alten
Please explain what they did!

We wanted to give a huge thank‑you to Andrew and Vince for helping make our holiday party such a great experience! We truly appreciated how smooth the setup process was, their clear communication, and how flexible they were with the timeline on the day of the event. They were both incredibly kind, easy to work with, and genuinely helpful from start to finish.
We’re grateful for their support and would be happy to work with them again!

How Likely Are You To Rebook With Us In The Future?
I definitely will! Perhaps Unlikely
How Likely Would You Be To Recommend Us To A Friend?

10 - I will absolutely recommend your company!