Kemia Sarraf

10/11/2025

How did you hear about Felix and Fingers?

Search Engine (e.g., Google)

What was the primary reason you chose Felix and Fingers?
  • Reputation/Reviews
Please rate the following aspects of our service
Excellent Good Fair Poor Very Poor
Communication
Booking Process
Performance Quality
Professionalism of Performers
Overall Experience
Were there any other aspects of our service that you felt were lacking or could be improved?

Yes

Please share any details you would like with us

Was booked easily and quickly. Then our chosen performer wasn't available. The reduced price was applied, but we weren't provided an option in who was swapped in. The meeting I set up in advance to review the night's event turned out to not be available so we took the call on the phone. I was told the performers would reach out to me for some additional music preferences - they didn't.

The performers were very kind, very professional and worked hard. They just weren't very good. The promise of "they'll be impossible to stump" was absolutely not the case -- there were a LOT of requested songs they didn't know. Their vocals are subpar, and they clearly were fitting certain songs just to fit what they already knew to play on piano - not actually knowing the underlying music.

Lovely engagement with the audience and very kind folks. Just not at all the quality of musical talent I expected.

Which of these performance aspects are most important to you?
  • Piano Skills
  • Vocal Skills
Did the performer(s) at your event do anything memorable to go above and beyond, making your event extra special?

No

How Likely Are You To Rebook With Us In The Future?
I definitely will! Perhaps Unlikely
How Likely Would You Be To Recommend Us To A Friend?

5 - I might mention your company name