Gwen Kalkomey

04/05/2024

What was the primary reason you chose Felix and Fingers?
  • Other

This form of entertainment was something new for our crowd.

Please rate the following aspects of our service
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Communication
Booking Process
Performance Quality
Professionalism of Performers
Overall Experience
Please share any details you would like with us

We were very pleased with our F&F experience. I was disappointed not to have a pre-meeting with one of our actual entertainers. We would have felt even more comfortable with talking with the actual performers ahead of time, as it felt we had to repeat alot of things the day of to feel totally comfortable. That being said, they were great. Some delay time between songs, but still great performers and our guests loved the experience!

We do feel like we were completely oversold on the "auctioneer services" though. When talking with Nate for the initial sale, he said they do this all the time, but in the 1 week out interview the person told us it is definitely not the norm and he would make sure someone watched a youtube video beforehand. And that is exactly how it felt at the event. We ended up reading the decription for him and although he was on the mic handling the increases, he didn't announce who had the bid or try to help it along at all. We even had our biggest item of the night get confusing as the wrong person thought they had the bid and then was upset that he lost. Definite inprovements could be had here and unfortunately was a downer for the ngiht.

Overall, we still enjoyed our performers and I'd recommend them again to anyone. Thanks for working with us!!

How Likely Are You To Rebook With Us In The Future?
I definitely will! Perhaps Unlikely
How Likely Would You Be To Recommend Us To A Friend?

10 - I will absolutely recommend your company!