Lynn Pleiman
01/27/2024
What was the primary reason you chose Felix and Fingers?
- Other
This is our third year using F&F.
Please rate the following aspects of our service
| Excellent | Good | Fair | Poor | Very Poor | |
|---|---|---|---|---|---|
| Communication | |||||
| Booking Process | |||||
| Performance Quality | |||||
| Professionalism of Performers | |||||
| Overall Experience |
Please share any details you would like with us
Right now I'm still trying to clear up a billing issue. However, since emailing about it, no one has been in contact with me. I mentioned it for a second time when I was contacted about setting a date for next year. And still no one has contacted me. So I'm not sure what's going on with this. So I would say communication on billing needs to be better. On another note, the pianists we had this year were exceptional. If we get the billing straightened out and I book again for next year, I would love to have both of them back.
How Likely Are You To Rebook With Us In The Future?
| I definitely will! | Perhaps | Unlikely |
|---|---|---|
How Likely Would You Be To Recommend Us To A Friend?
10 - I will absolutely recommend your company!
