Chuck Cramer

12/09/2023

What was the primary reason you chose Felix and Fingers?
  • Other

We used you for a wedding last summer for my other daughter, and we had seen you at a wedding the year before that for one of her friends.

Please rate the following aspects of our service
Excellent Good Fair Poor Very Poor
Communication
Booking Process
Performance Quality
Professionalism of Performers
Overall Experience
Please share any details you would like with us

Because we used you last summer (Mike Sherman), I think my expectations were higher. I'm still glad we did it, but it wasn't quite the same.
The performers just weren't quite as good as the ones we had used/seen before. Nothing bad of course, just not quite as charismatic/engaging and their style of singing wasn't as appealing. The first guy there (Jim I think) did all the setup and seemed to be working very hard, handled all of the "DJ/Emcee" role and did it very well, very professional, etc. We were told the second guy was coming from a distance and assured he would be there, but it was making us a little bit nervous the later it got - we were well into dinner before the second guy arrived, just shortly before the 'performance' part was supposed to start. Also, small point, but when you tell clients to provide a regular guest meal, not a vendor meal, it's not cheap... It includes the bar package and we of course included them at a table with our guests, which we were all too happy to do - we did that last time and I think everyone really enjoyed it. At least one of the meals got wasted, and I'm not 100% sure if Jim was able to eat or not. One last suggestion would be to have the meeting between the performers and the couple just a little bit earlier if possible.... Being the Monday before the Saturday wedding had my daughter just a little bit stressed with all of the other last minute things going on.

How Likely Are You To Rebook With Us In The Future?
I definitely will! Perhaps Unlikely
How Likely Would You Be To Recommend Us To A Friend?

7