Roseana Smith

07/12/2025

How did you hear about Felix and Fingers?

Social Media

What was the primary reason you chose Felix and Fingers?
  • Website Presentation
Please rate the following aspects of our service
Excellent Good Fair Poor Very Poor
Communication
Booking Process
Performance Quality
Professionalism of Performers
Overall Experience
Were there any other aspects of our service that you felt were lacking or could be improved?

Yes

Please share any details you would like with us

The wedding questionnaire had too many required fields that made it difficult to get the information submitted. I would have appreciated the ability to send you the information in a different format and you all put it in the fields. It took 8 or more hours to complete the form once I had the information. Could have been done quicker through a series of phone calls. Would have also been helpful to have the questionnaire in a PDF so I could see all the information that was needed and make sure to get it.

Also, the sound for the ceremony was not good. People in the back could not hear and I was not able to hear the music well as I walked down the isle.

Which of these performance aspects are most important to you?
  • Piano Skills
  • Vocal Skills
  • Engagement with Audience
Did the performer(s) at your event do anything memorable to go above and beyond, making your event extra special?

Yes

Which Performer(s)?
  • Vince Alten
Please explain what they did!

Vince was incredible to work with and went above and beyond in communicating with me all along the process.

How Likely Are You To Rebook With Us In The Future?
I definitely will! Perhaps Unlikely
How Likely Would You Be To Recommend Us To A Friend?

10 - I will absolutely recommend your company!