Vikki Nicholas

12/31/2024

How did you hear about Felix and Fingers?

Search Engine (e.g., Google)

What was the primary reason you chose Felix and Fingers?
  • Reputation/Reviews
Please rate the following aspects of our service
Excellent Good Fair Poor Very Poor
Communication
Booking Process
Performance Quality
Professionalism of Performers
Overall Experience
Were there any other aspects of our service that you felt were lacking or could be improved?

Yes

Please share any details you would like with us

My concerns about the 2 performers assigned to me stemmed from my pre-planing call with Jake. Looking back, I realized that he did not discuss the 2 players with me at all. Nothing about their experience level, where they were driving from, whether they had played together before, etc. When I searched for their video profiles on the F&F website, there was no video for one of my players. This says to me that he's not a core member of your talent lineup. Concerning the actual performance, it became evident that the repetoire of this player was not as broad as the other musician. At a price of $5,000 in a downstate market where I can't charge Chicago ticket prices, I'm extremely sensative to the value I'm recieving for the fee. Has your company considered offering market-based and experienced-based pricing? So the fee would be lower for a less experienced player. And your pricing would be lower overall for smaller cities where the populaiton has a lower average income level.

Which of these performance aspects are most important to you?
  • Piano Skills
  • Vocal Skills
  • Engagement with Audience
  • Request Fulfillment
  • Sound Quality/Volume
How Likely Are You To Rebook With Us In The Future?
I definitely will! Perhaps Unlikely
How Likely Would You Be To Recommend Us To A Friend?

3

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