Debra Marcella
11/03/2024
How did you hear about Felix and Fingers?
Search Engine (e.g., Google)
What was the primary reason you chose Felix and Fingers?
- Other
Customer service was excellent. Calls, set up, timeliness, email, follow up
Please rate the following aspects of our service
| Excellent | Good | Fair | Poor | Very Poor | |
|---|---|---|---|---|---|
| Communication | |||||
| Booking Process | |||||
| Performance Quality | |||||
| Professionalism of Performers | |||||
| Overall Experience |
Were there any other aspects of our service that you felt were lacking or could be improved?
Yes
Please share any details you would like with us
The 1 to 2 week prior set up call was difficult to arrange and had to be rescheduled a couple times and we were about to be handed off to another coordinator because it got to 6 days prior to the event. This is the only thing that was stressful. The rest was absolutely amazing!
Which of these performance aspects are most important to you?
- Piano Skills
- Vocal Skills
- Engagement with Audience
- Comedic Skills
How Likely Are You To Rebook With Us In The Future?
| I definitely will! | Perhaps | Unlikely |
|---|---|---|
How Likely Would You Be To Recommend Us To A Friend?
10 - I will absolutely recommend your company!
