Wade Mauger

08/31/2024

How did you hear about Felix and Fingers?

Search Engine (e.g., Google)

What was the primary reason you chose Felix and Fingers?
  • Other

Unique offering

Please rate the following aspects of our service
Excellent Good Fair Poor Very Poor
Communication
Booking Process
Performance Quality
Professionalism of Performers
Overall Experience
Please let us know how we might improve our communication

We requested "no consecutive line dances" in our questionnaire form AND during the call the week before our wedding. We also requested the show end with a specific song. We were reassured on the call that all of this would be a non issue. At the party, all of the line dances were consecutive, and our final song was never played.

The week before our wedding is a busy and stressful time, so for you to take an hour out of my day to make false promises was really disheartening. I could have easily spoken to the pianists at the event to make sure our requests were fulfilled, but I was led to believe this was unnecessary. I ended up too winded to say goodbye to some departing guests, and then had to either jump back into line dancing immediately while exhausted, or miss those songs. Then the entire afterparty I got comments from guests about how I should know better than to let the DJ play line dances consecutively. The pianists performance was truly phenomenal, but we really would have appreciated having the things we were promised. That questionnaire took hours, and half of the responses we gave were ignored or thrown away.

Were there any other aspects of our service that you felt were lacking or could be improved?

No

Which of these performance aspects are most important to you?
  • Piano Skills
  • Vocal Skills
  • Engagement with Audience
  • Request Fulfillment
How Likely Are You To Rebook With Us In The Future?
I definitely will! Perhaps Unlikely
How Likely Would You Be To Recommend Us To A Friend?

5 - I might mention your company name

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